Service for VIP at the airport:In order to make passengers more comfortable to take the flight, Aviation Transportation Company of Hangzhou Xiaoshan International Airport introduced “Easy-to-travel VIP Card”. Passengers can have a rest at the elegant VIP room at the airport and do not have to handle all the check-in procedure by themselves. Our personnel will take care of all the procedures, including purchasing airport construction fee and aviation accident insurance, collecting boarding card and checking the luggage. Special security channels will be opened for VIP’s boarding and drivers will be sent to take you to the airport. The network of Hangzhou Xiaoshan International Airport will be connected with those of other airports and passengers will enjoy the same VIP service in other connected airports. For more information: 85062233. Telephone for free ticket deliver: 85154259.

First class lounge: The airport all together has five first class lounges. No.1 first class lounge is located in International Departure Hall; No.2, No.3, No.4, and No.5 first class lounges are located in the No.16, No.19, No.20 and No.13-15 boarding gates respectively. First class lounge is resting place specially prepared for passengers purchased first class or business class tickets. With elegant and comfortable environment and self-help service of magazines, delicious snacks and beverages, the lounge will create an easy and happy atmosphere for your travel.

Supply of drinking-water:Provide free drinking-water at passenger waiting area of the terminal.

Luggage deposit:Provide luggage safekeeping service when you are waiting for your flight.

Location:No.2 gate, domestic departure hall　　　　Telephone:86662999-6088

Lost and found:If you lost some thing in Hangzhou Xiaoshan International Airport, please try to contact the Lost and Found Office of our airport.

Location:Luggage claim of domestic arrival hall　　Telephone:86662419