VIP service
Zhejiang Airport VIP Services Co., Ltd. is a subsidiary of Zhejiang Airport Group Co., Ltd. It is the Group's sole operating and management entity responsible for airport business-class and first-class services, VIP services, business aviation services, and related ancillary and support services, including parking facilities in VIP areas and electric shuttle services within terminal buildings. The company centrally operates and manages VIP services at Hangzhou, Ningbo, and Wenzhou airports. Adhering to its core brand values of “Trustworthiness, Efficient Collaboration, Commitment to Delivery, and Professionalism,” Zhejiang Airport VIP Services Co., Ltd. provides “Xiyue” VIP Services for important journeys, moments, and occasions, with a focus on efficiency and reliability.
Domestic VIP delivery service
Service content

1. The special person will handle the check-in procedures and luggage check-in for the passengers;

2. The passenger can take rest in the comfortable and quiet VIP room;

3. In the VIP room, exquisite tea, drinks and snacks are provided;

4. During the dinner time, all kinds of special and delicious self-service foods are provided in the restaurant;

5. Special safety inspection channel for VIP;

6. Special shuttle bus service for VIP, specially assigned person will guide for boarding in priority.

  • Service Location: North VIP Lounge Area
  • Business hours:06:30-22:00
  • Fee: RMB 800 per person per visit. Children are charged half price, while infants aged 2 years or younger (including 2-year-olds) are admitted free of charge.
  • Booking Tel:0571-86665666 Monday to Sunday,06:30-22:00
Domestic VIP pick-up service
Service content

1. The special person is assigned to act a guide at the airplane entrance door for get-off;

2. Special shuttle bus service for VIP;

3. Special airport access channel for VIP;

4. Special person is assigned to assist in the collection of checked luggage, and the passengers can rest in a comfortable and elegant VIP room.

  • Service Location: North VIP Lounge Area
  • Business hours:06:30-22:00
  • Fee: RMB 800 per person per visit. Children are charged half price, while infants aged 2 years or younger (including 2-year-olds) are admitted free of charge.
  • Booking Tel:0571-86665666 Monday to Sunday,06:30-22:00
International VIP delivery service
Service content

1. Personalized assistance with check-in procedures;

2. Relax and unwind in a quiet, comfortable private VIP room;

3. Enjoy a selection of refreshments and buffet dining;

4. Boarding reminders.

  • Location: After international security screening in Terminal 4, take the escalator on the left to the V25 VIP Lounge.
  • Business hours:06:30-22:00
  • Fee: RMB 800 per person per visit. Children are charged half price, while infants aged 2 years or younger (including 2-year-olds) are admitted free of charge.
  • Booking Tel:0571-86665666 Monday to Sunday,06:30-22:00
International VIP pick-up service
Service content

1. Accompany and guide the passengers to get off the plane in the whole process;

2. Assist in picking up the checked luggage.

  • Location: After international security screening in Terminal 4, take the escalator on the left to the V25 VIP Lounge.
  • Business hours:06:30-22:00
  • Charge price:RMB600/person-time
  • Booking Tel:0571-86665666 Monday to Sunday,06:30-22:00
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